Return & Refund Policy
Last updated: September 1, 2026
At GoodbyeShedding, we want you to feel confident when purchasing from us.
If you are not satisfied with your purchase, you may request a refund within 14 days of receiving your order, including if you simply decide that the product is not right for you.
1. 14-Day Refund Policy
You may contact us within 14 calendar days from the date your order is delivered to request a refund.
Our policy allows you to request a refund even if you have opened and used the product.
We do not require you to provide a detailed explanation for a standard change-of-mind refund request.
2. How to Request a Refund
To request a refund, contact:
Please include:
Your full name, Order number, Email address used for the purchase, A brief statement that you are requesting a refund
We may request reasonable information necessary to verify the order and process the request.
3. Return of the Product
For a refund request, we may require the product to be returned before the refund is issued.
Because our products are fulfilled through third-party fulfillment partners, the return address and instructions may vary depending on the order.
Do not send a product to an address shown on the original shipping package unless we specifically instruct you to do so.
We will provide the applicable return instructions after reviewing your request.
4. Return Shipping Costs
For a standard change-of-mind return, the customer is responsible for the cost of return shipping.
Return shipping costs are generally non-refundable.
If the product is defective, damaged upon arrival, or the wrong product was sent due to an error on our side, contact us before returning the product. We will review the issue and determine the appropriate resolution.
5. Used Products
We understand that customers may need to use the product to determine whether it is suitable for them.
Therefore, normal use of the product does not automatically make a customer ineligible for a refund during the 14-day refund period.
However, the product must not have been intentionally damaged, modified, abused, or used in a manner that goes beyond normal intended use.
6. Damaged, Defective, or Incorrect Items
If you receive:
A defective product, A damaged product,The wrong product, A product materially different from what you ordered
please contact us as soon as possible.
We may request photographs or other reasonable evidence so that we can investigate the issue and determine the appropriate solution.
Where the issue is confirmed to be our responsibility, we will work with you to provide an appropriate remedy, which may include a refund.
7. Refund Processing
Once your refund has been approved and any required return has been received or otherwise resolved, the refund will generally be processed within 7–10 business days.
The time required for the funds to appear in your account may also depend on your bank or payment provider.
8. Original Shipping Charges
Original shipping charges, if separately charged, may not be refundable for a standard change-of-mind return.
Where applicable law requires otherwise, mandatory consumer rights will prevail.
9. Customs and Import Charges
Customs duties, import taxes, VAT, brokerage fees, and similar destination-country charges are generally not refundable by ABLE CART LLC unless required by applicable law.
10. Refund to Original Payment Method
Approved refunds will generally be issued to the original payment method used for the purchase.
We cannot guarantee that a payment provider will make funds available immediately after we issue the refund.
11. Late Refunds
If you have been notified that your refund has been processed but you have not received it after a reasonable period, please:
Check your bank or payment provider account , Contact your payment provider, Contact us at support@goodbyeshedding.com if the refund remains unavailable.
12. Policy Abuse
We reserve the right to investigate suspected fraud, abuse, or repeated misuse of our refund policy.
Nothing in this policy is intended to restrict consumer rights that cannot legally be excluded.
13. Contact Us
For return and refund requests:
ABLE CART LLC / GoodbyeShedding
Email: support@goodbyeshedding.com
Website: https://able-cart.com/